Who we are
LinguaTeach, based in Cyprus, makes the LinguaTeach mobile app for iOS and Android (the “App”) and the website linguateach.app (the “Website”), and is responsible for the personal data described in this Privacy Policy. In this policy, “we,” “us” and “our” mean LinguaTeach, and “you” means a person who uses either of them.
This one policy covers both. Most of it describes the App; the section “The website” describes what is specific to the Website. If you have a question, write to us at the address in “Contact us” below.
What information we collect
We collect the information you give us and the information the App needs to work:
- Account: your email address and name, and the sign-in method you chose. If you sign in with an account from another service, we receive your name and email address from that service.
- Profile: your age range, if you answer that question, and a profile photo, if you set one.
- Learning content: your language pairs, lessons, the words you add, import or generate, and your learning progress.
- Photos you scan: when you scan a photo to find words in it, we receive that photo.
- Text you send to AI features: the topic or keywords you enter to generate words, and the word you ask for an example of.
- Purchases: whether you have an active subscription and its status. Payment is handled by the App Store or Google Play; we never receive your card or other payment details.
- Usage and device data: how you use the App (for example, which screens you open and which features you use), how many AI and other features you use, the device model, operating system, app version, language and an app or device identifier.
- Crash and performance data: crash reports and performance measurements, linked to your account identifier, so that we can find and fix errors.
The App asks for access to your camera and photo library only when you choose to take or pick a photo for a scan or a profile photo. You can deny that access and still use the rest of the App. The App does not record audio.
How we use your information
- To create and run your account and keep your lessons and progress in sync across your devices.
- To provide the App’s features: finding words in photos you scan, generating words and examples, translating words and playing their pronunciation.
- To manage your subscription and the features it unlocks.
- To understand how the App is used, fix errors and improve the App.
- To protect the App and its users against abuse, for example by checking that requests come from a genuine copy of the App.
- To answer you when you contact us.
- To meet our legal obligations.
We process your data because we need it to provide the App to you, because we have a legitimate interest in keeping the App secure and improving it, and, where the law requires it, because you have given your consent. We do not sell your personal data, and we do not use it for advertising.
AI processing
We use third-party AI services to recognize words in photos you scan and to generate words and examples.
When you start a scan, the photo is sent to a third-party AI service. When you generate words or examples, the topic, keywords or word you entered is sent to a third-party AI service. This happens only when you start one of these features, and the App does not ask for a separate confirmation first. If you do not want a photo or text to be sent, do not use these features. Please do not scan photos that show people or private information.
These services process the data to return a result to the App, under their agreements with us.
The website
The Website does not require an account and sets no cookies. It uses a privacy-friendly analytics service that counts page views, the pages visited, the referring site, the country and the type of device and browser, without cookies and without identifying you.
When you tap a button that leads to the App Store or Google Play, the Website counts the click, recording only which store, which button and which page. It records no IP address, no cookie and no visitor identifier.
If you write to us by email, we use your email address and message to answer you.
International transfers
Our service providers may process your data in countries outside the European Economic Area, which may not have the same data protection laws as your country. When we transfer data outside the European Economic Area, we rely on safeguards the law provides, such as the European Commission’s Standard Contractual Clauses or an adequacy decision.
Deleting your account
This section explains how to delete your LinguaTeach account and the data linked to it. LinguaTeach is developed by LinguaTeach AI.
In the App. Open Settings, tap your profile at the top, then tap Delete account and confirm. The App then removes your data from the device and signs you out. If you have an active subscription, the App shows a link to cancel it in your App Store or Google Play account.
Without the App. Email support@linguateach.app from the email address of your account, with the subject “Delete my account”. If you can, include the Account ID shown in Settings. We may ask you to confirm that the account is yours. We delete the account within one month and reply when it is done.
What we delete. All your data: your account (email address, name and sign-in method), your profile (age range and profile photo), your language pairs, lessons, words and learning progress, your subscription status and usage counters, and your Account ID.
Deleting the App from your device does not delete your account. Deleting your account does not cancel a subscription: cancel it in your App Store or Google Play account settings.
How long we keep your information
We keep your information while your account exists and for as long as we need it for the purposes in this policy. When you delete your account, its data is deleted. We may keep some information longer only where the law requires it.
How we protect your information
Data travels between the App and our servers over encrypted connections, and only authorized personnel and systems can access it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and to respond quickly to any incident.
Your rights
Under the General Data Protection Regulation (GDPR) and similar laws, you have the right to:
- Access your personal data and get a copy of it, including the names of those who receive it
- Correct inaccurate data
- Delete your data
- Restrict or object to processing
- Receive your data in a portable format
- Withdraw a consent you gave, at any time
To use any of these rights, write to us at the address in “Contact us” below. We answer within one month. To protect your account, we may ask you to confirm that the request comes from you.
You also have the right to complain to a data protection authority, for example the Commissioner for Personal Data Protection in Cyprus or the authority where you live.
Children
If you are 14 or older, you can use the App on your own. If you are under 14, you may use it only with the consent of a parent or guardian.
A parent or guardian of a user under 14 can ask us to delete the child’s account and data by writing to the address in “Contact us” below, or delete the account in the App as described in “Deleting your account”.
Changes to this policy
We may update this policy when the App or the law changes. We will change the “Last updated” date above, and if the change is significant we will tell you in the App before it takes effect.
Contact us
If you have a question about this policy or your data, contact us:
- Via Email: support@linguateach.app